Customer Care and Billing (CCB) System Evaluation Center

More vendor white papers…

		[2009.9.16] The Customer Relationship Management Vision: It Starts with Relationships Michael Chuchmuch
		[2009.9.11] Customer Data Integration: A Primer Lyndsay Wise
		[2009.9.7] Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses? Neil Stolovitsky
		[2009.9.4] Bolstering the Call Center with Service Resolution Management Processes P.J. Jakovljevic
		[2009.8.26] Using Demand to Modulate Consumer Packaged Goods Supply Networks Subramanyam Venkataraman

More news…

"Your people, [TEC] and your product [TEC's decision support system] allowed Racal to quickly focus on a highly qualified group of suppliers."
- Greg Cruzan, chief technology officer, Racal Instruments Inc.

"I am delighted with the role that TEC has played in our search for the right system... and could not recommend [it] highly enough."
- Sean Reilly, IT manager, Largo Foods