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A CDR Collection Process that Supports Multiple Formats
A Clear Explanation or Reason Code When an Application Error Causes Abnormal Termination
A Component-based Solution to Give Higher Flexibility and Reusability of Code
A Disaster Recovery Configuration for the CC&B Solution
A Flexible Migration Path to Expand Capabilities Without Loss of Initial Investment
A Flexible Reporting Subsystem to Facilitate CDR Analysis
A GUI Tailored to Specific User Roles and Needs
A Help Facility that Informs the User about On-line Facilities Such as Screen Navigation
A Help Facility that Informs the User about the Functional Purpose of Each Screen
A Help Facility that is Available in English and Any Other Language Supported
A Logical Data Model Covering All Entities of the System
A Number to B Number
A Particular Bill Data Type
A Payment Process that is Parameter Driven and as Flexible as Possible
A Request that Checks the Activate/Deactivate Status of Any Service or Subscriber
A Request that Checks the Activation/Deactivation Status of Any Service or Subscriber
A Security Settings Audit Trail Can Be Automatically Maintained and Viewed as Needed
A Set of Standard Letters Such as a Welcome Letter
A Suitable Database that Meets the Required Interfacing Scalability and Performance Requirements
A to Lac
A True Web-based Thin Client Accessible via a Web Browser
A UI that Can Check the Status of Any Request
A Vendor-provided Update Log When the Documentation is Updated
Abbreviated Dialing
Ability for Customer to Request Changes to Biller Information
Ability for Customers to Have More Than One Subscription in Some Cases
Ability for User to Review Exception Report on Screen and Select Action to Be Taken
Ability to Accept Adjustments
Ability to Accept and Assign Deposit Amounts PER Customer
Ability to Contact by Phone Mail Internet Chat and Letter
Ability to Manually Credit and Debit Customer Accounts
Ability to Navigate Through the Application via Directory Tree Structure
Ability to Refund the Deposit and Display Appropriately on the Bill
Ability to Send Special Billings and Notices in Addition to Regular Billings
Ability to Use Various Methods of ID for Various Account Types
Absolute Transactional Integrity
Accept External Payment File Such as Lockbox
Acceptance of Billing Data in a Flat File
Acceptance of Readings from AMR Systems
Acceptance of Readings from Electronic Downloads
Acceptance of Readings from Hand-Held Meter Reading Software
Acceptance of Readings from On-line Entries
Access Control and Security
Access for All Users to the Details of Centrally Held Products and Services
Access for Remote and Stand-alone Users
Access Network Resources
Access to Account and Subscription Details
Access to Inventory Hard and Soft Assets
Access to Multiple Platforms Without Sign Off or Sign On
Access to Origination and Termination in Local Networks
Access to the Billing System and to the Service Provisioning System
Access to the System Over a TCP-IP/Ipx Network for Standard IBM Compatible PCS or Terminals
Accessibility of All Reports via Any Standard Web Browser
Accommodate Partial Payments Specified by the Customer
Accommodation of Partial Payments
Account Activity Reports
Account and Customer Data
Account and Subscription Details
Account Balance Reports
Account Group
Account Hierarchy i.e. Parent/Child Account Relationships No Limit to the Hierarchy Levels
Account Hierarchy IE Parent/Child Account Relationships
Account History Information
Account History Inquiries in Order to Ascertain the Customer's Monetary Value to the User
Account Ledger Reports
Account Maintenance
Account Number
Account Re-charging and Top-UPS
Account Re-charging or Top-UPS
Account Specific Fee Schedules and Discounts
Account Statements
Accounting Reports
Accounts Receivable Module to Host Customer Accounts
Accounts Receivable Reports
Accounts Receivable
Accounts
Accrual Reports
Action Register Containing a Date-Wise Log of Actions Undertaken
Activate a Task that is Dormant
Activation Period for Services Days Weeks Months Years
Active Account Numbers that Are Restricted to One Subscriber At a Given Time
Active Monitoring or Alarm Generation of Raw CDRS
Active Monitoring or Alarm Generation of the Summarized CDRS
Activity Fees by Transaction Type
Ad Hoc Credits and Debits to Customer Accounts
Ad Hoc Manual Fees
Ad Hoc Query Capabilities with User Defined Parameters
Adapters for Third-party EAI
Add Delete and Modify Filtering Rules
Add Delete and Modify Validation Rules
Add Delete or Modify Nes
Adding Deleting or Modifying Ne's Record Format
Adding Deleting or Modifying Nes
Addition Definition and Configuration of New Standard Letters Without the Need of Vendor Support
Addition Identification and Maintenance of Information on Premises Inside or Outside the Utility's Distribution Territory
Addition of Fields to Event Records and Populate Fields According to User Defined Business Rules
Addition of New Items and Fields Into the Bar Code Without Assistance from the Vendor
Addition of Reminders to the Customer's Bill
Addition of Sims to the Register
Addition of These Manually Added Charges At the Account Level or At the Subscription Level
Addition or Deletion of One or More Billing Accounts
Additional Charges Such as Reactivation Charges and Installation Charges
Additional Information Accommodated in Configurable Fields
Adequate Storage Facility as Defined in Performance Measures
Adjustment Amount Based on Authorization Level
Adjustment for a Specific Item of the Bill
Adjustments in the Reconciliation Process Before the Final Statements Are Produced
Adjustments of Specific Outstanding Invoices
Adjustments Requirements
Adjustments that Are Reflected in Real Time on the Customer Account
Adjustments
Administration and Security
Administration Toolkit
Administrator Can Access a Report of the Login History for Each User in the Organization
Administrators Can Define which Specific Data Fields Users Can View or Edit
Administrators Can Determine which Record Layout Views Are Available to Users or User Groups
ADSI Adapters
Advancing to the Next Step Automatically When a Customer Fails in the Previous Step
Age of Debt
Aged Analysis Reports of Outstanding Debt
Aged Fee Receivables and Aged Fee Payables for Invoiced Accounts
Aged Fee Receivables for House Accounts and Aged Fee Payables for Invoiced Private Client Accounts
Aggregation and Summary of CDR Data
Aggregation of CDR Data Based on Any Field of the CDRS
Aggregation of CDR Data Based on Any Group of Fields or Time Span
Aggregation of Third Party Fees and Commissions by Type
Aging Accounts Receivable Analysis
Agreements for Payments in Installments
Alarms Control Requirements
Alarms that Sound When an Error Type Repeats Beyond a Predefined Threshold
Alarms that Sound When Records Have Been Erroneous for a Certain Amount of Time
Alerts Through Pagers
All Platforms Whether Hardware or Software Needed for the Disaster Recovery Site
All Reports and Analytics Adhere to the User's Defined Record and Data Field Accessibility
Allocate Payment to Multiple Accounts
Allocation and Management of Gold Special Premium or Other Kinds of Numbers
Allocation of Customers by Type Such as Residential Business Trader Government Staff Etc
Allocation of Customers to Categories Such as Vip Professional Private Major Etc
Allocation of Customers to Subsets Such as Doctors Lawyers Teachers and Smes
Allocation of Invoice Charges to Specific Financial Account Codes
Allocation of Invoice Charges with Their Own Account Codes
Allocation of Payment as PER a Payment Plan
Allocation of Unique Account Numbers
Allow Customer to Dispute Charges Online
Allow Parameter-driven Payment Process
Allow Subscriber to View Account Information Such as Subscribed Services and Client Promotions
Alternative Agreement Coverage
Amount-of-Data-transferred-Dependent Charging for MS Initiated Sessions
Amount-of-Data-transferred-Dependent Charging for MS Terminated Sessions
Amount of Debt
Amounts Can Be Imported in Different Currencies
an Application that Supports All Client Services
an Audit Trail for Event Records
an Integration Platform that Can Accommodate Colocated and Distributed Systems
an On-line Invoice Viewing Tool
an Open Database Structure Permits Users or Third-parties to Write a Web-enabler
Analysis of and Reporting on Dropped Calls Caused by Radio Failures
Analysis of and Reporting on Incoming and Outgoing Traffic to and from All Cells
Announcements for Account Expiration
Answering Service or Paging Call or Peg Counts
Any Commission Split Between Client Intermediary Branch Office or Sales Representative
Any Report Can Be Directly Published to an MS-Excel Spreadsheet
Any Report Can Be Directly Published to an Spreadsheet
Any Report Can Be Used to Export Its Data in a CSV File Format
Any Selected Lead or Contact Data Can Be Exported for Use in Another Software Program
API Configuration Tool
API Program Interface
Apple Mac OS X
Application-to-Application Synchronization
Application Distribution Capacity
Application of Adjustments At Any Level in the Account Hierarchy
Application of Charges to Be Generated for the Allocation of Certain Numbers to Customers
Application of Credit Adjustments for Current Period
Application of Credit Adjustments for Previous Periods
Application of Debit Adjustments for Current Period
Application of Debit Adjustments for Previous Periods
Application of Different Charge Rates for the Same Destination Depending on Subscriber Category
Application of Taxes to Amount Not Paid by Government
Application of the Business Rules for Rating
Application Protocol Interfaces API
Application Servers
Application Specific Reports
Applications that Can to Store Search and Retrieve Data in All Languages Supported
Applications
Apply Adjustments for Customers At Bill Cycle Processing
Applying Payment and Calculation of Any Late Payment Fees
Architecture that is Able to Exploit Distributed Hardware Architectures Appropriately
Architecture that Offers Industry Standard Centralized Systems Management Monitoring and Alarm Reporting
Architecture
Archiving
Areas Covered by Standard Financial Operational and Management Reports
Asn.1
Assignment of Customers Multiple Discounts Plans
Assignment of Multiple Faults PER Call
Assignment or Creation of New Sim and Associated Msisdn/Imsi
Association of One or More Utility Service Types with Each Customer Account
Association of Services with Tariff Plans
Association of Work Orders and Subtasks with Trouble Tickets
At Least Ten Breakpoints for Market Value Fees
Audit Trail for All Adjustments
Audit Trail for All Customer Transactions
Audit Trail for All Usage Limits Modifications and Customer Treatment Profile Changes
Audit Trail of All Electronic Activity
Audit Trail Reports for Each Ne
Authorized Access to the Tariff Plans and Audit Tracking for All Tariff Modifications
Authorized Adjustments and Corrections to Customer Invoices
Authorized Manual Database Population and Update
Authorized Manual Editing of the Disconnection and Reconnection List
Authorized Modification and Deletion of Permanently Assigned Resources
Authorized Modification of the Usage Limits Set for the Customer
Automated Collection Steps
Automated Job Triggers Based on Rules
Automatic Allocation of a Number to a New Subscription
Automatic Allocation of Unique Account Numbers
Automatic Back-up and Purging Capabilities for Historical Data that Exceeds the Maximum Retention Period
Automatic Backup Into Another Directory or Machine of the Files Polled from Nes
Automatic Conflict Resolution
Automatic Correction of Bill Errors Due to Erroneous Rating Charging and Transaction Posting
Automatic Entry of Meter Test Results via a File or Vehicle Located Computer
Automatic Generation of Charges for the Reprint of Invoices or Call Detail Sheets
Automatic Generation of Re-read Request Based on User-defined Ranges of High/Low Exceptions or Special Codes
Automatic Generation of Request for Final Meter Reading
Automatic Job Scheduling
Automatic Number Management Requirements
Automatic or Manual Bulk Transfers of Customers' Accounts Between Billing Cycles
Automatic Processing of Payments Received Through Bank Transfers via Standard Interfaces
Automatic Production of a Daily High Usage Report for Roamers
Automatic Production of Alarms When Errors Are Detected in Event Records
Automatic Production of These Reports on a Weekly Monthly Quarterly or User-defined Basis
Automatic Provisioning Request Transaction Process that Raises Alarms for Any Erratic Behavior of Switch Response
Automatic Service Activation
Automatic Transfer of Work Orders to the Relevant Organization for Fulfilling the Order
Automatic Validation of New Customers to Check If They Have Been Customers Before
Automatically Activate an Account and Close an Order Upon Completion Notification
Automatically Generated List of Customers to Disconnect or Reconnect
Availability for Reporting of All Data in the System
Availability of Separate Help for Error Messages
Availability of Tools to Create Ad-hoc Reports
Availability of Training via E-learning
Availability
Average Call Count
Average High Usage Value
Average Long Call Count
Average Market Value

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