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Labels in the Screen that Are User Configurable and Provide a Multi-language Character Set
Language Specific Frequently Asked Questions
Late Payments
LDAP Adapters
Lead Status Data Responded No Response Etc. Can Be Imported to a Sales Lead Record
Leased Lines
Letters of Credit Expiry Statements
Levels for Call Rating
Line Assignment Information
Line Assignment
Link to a Knowledge Base for Finding Information about the Company Services and Price Plans
Linking the Language to Different Levels of the Customer Hierarchy
Linux
List of Tickets Based on Status of Call and Assigned Groups
Lists of Service Orders Based on Order Status
Lists of Service Orders Based on Their Status and Assigned Groups
Load-balancing to Accommodate Additional Platforms
Load Telephone Numbers Into the System by Number Range
Loading of All CDRS Including Those that Are Unidentified Missing and Contain Erroneous Content
Loading of Telephone Numbers Into the System by Number Range
Loads Front Back or No Loads
Local Calls
Local Portability
Local Services
Location of Such Terminals Decided During the Implementation Period of the System
Lockbox
Log Receipt of Customer Payments and Issuing of Payment Receipts
Logging of All System User Activities to Provide an Audit Trail
Logging of Changes to the System Setup and Tagging of which User Made Each Change
Logging of Trouble Tickets and Prioritize and Categorize Them
Long Distance
Look-up of Location via Premise Number Address Customer Number or Other
Lookups Processed On-line Occur in Real-time
Low Impact on OLTP System
Loyalty Programs Based on High Usage Subscribed or Added Services and Payment History

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