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Radio Leakage Detection
Raising of a Dispute Against an Individual Item or Items on a Bill
Raising of a Dispute Against the Whole Bill
Raising of Credit Adjustments
Raising of Current Period Adjustments
Raising of Debit Adjustments
Raising of Previous Period Adjustments
Range of Dollar Value of Bill
Rate Class
Rate Plan Reports
Rate Plan
Rating Based on Accurate Charging of Multiple Simultaneous Calls Call Holding Call Waiting Conference Calls
Rating Based on Different Customer Groups Such as Post-Paid and Prepaid
Rating Based on Distance of the Call
Rating Based on Granularity of One Second
Rating Based on Negative Balance
Rating Based on Preferential Numbers e.g. Friends and Family Plan
Rating Based on Preferential Numbers IE Friends and Family Plan
Rating Based on SMS Mo and MT Charging
Rating Based on Step and Tiered Charging
Rating Based on Tariff Plan Dependent on Voucher Recharge Value
Rating Based on Tariff Switching During Calls
Rating Based on Time of Day Day of Week and Special Day Charging
Rating Based on Usage or Flat Rates
Rating by Event Category
Rating CDRS of Services Provided Through Prepaid Cards
Rating Engine Functionality
Rating for Multiuse
Rating for Packet Data
Rating of Events in Multiple Currencies
Rating of Incoming and Outgoing Traffic by Local Area Service Route Operator and Country
Rating of Usage Records Based on the Defined Rating Tables
Rating Requirements
Rating Styles
Rating that is Performed in a Near Real Time Manner
Rating Totals Reports
Rating
Re-charging of Prepaid Cards
Re-processing of a Billing Cycle in Order to Accommodate New Billing or Customer Data
Re-rating of Events If Required Using Fixed or Sliding Tiers and Total Volume
Re-rating of Zero Rated Records and of Rated Usage Records Based on Defined Criteria
Re-read Service Orders
Reading and Processing of Any CDR Record Types from the Various Network Elements
Reading of Every Record Type Present on the Switch
Readings
Real-time Access to CRM System Through Mobile Phones WAP WML Voice
Real-time Access to CRM System Through PDAS Palm WinCE and Blackberry Devices
Real-time Access to the System Through Mobile Phones WAP WML Voice
Real-time Access to the System Through PDAS Palm WinCE and Blackberry Devices
Real Time and Batch Mode Performance of File-based Data Transfers
Real Time and Batch On-line Processing of Final Fees
Real Time Availability of Historical Data
Real Time Billing of Multimedia Services
Real Time Database that Stores All Ongoing Calls
Real Time Generation of Reports and the Scheduling of Report Generation At User Specified Times
Real Time Interface Between the Billing System and the CRM System for Definitions of Services
Real Time Messaging and Event Data Transfers
Real Time Order Processing
Real Time Processing and Rating of Usage Records as They Are Transmitted from the Switch
Real Time Processing of CDRS
Real Time Rating
Real Time Reflection of All Payments Posted to a Customer Account
Receipt and Application to an Account with Date Specific Information
Receipt Issuing on Screen Printable Version Hard Copy Sent by Post
Receipt of Bill Inquiries and Disputes from the Customer Care Application
Receipt of Service Orders Registered in the Customer Care Database
Receipts Showing that the Customer Has Fully Paid the Bill
Receivable Ageing Analysis Reports of Outstanding Debt
Receivables
Receival of Bill Inquiries and Disputes from the Customer Care Application
Receival of Customer Payments and Issuing of Payment Receipts
Receival of Fault Reports via E-Mail
Receival of Fault Reports via FAX
Receival of Fault Reports via Telephone
Receival of Fault Reports via Walk-ins
Receival of Service Order Updates via FAX E-Mail or Manual Entering
Receival of Service Orders Registered in the Customer Care Database
Receival of the Customer's Fault Ticket
Receive Service Order Updates via FAX E-Mail or Manual Entering
Reclaimed Water
Reconciliation and Validation of Received Declarations Against Network Recordings Verifying Rates and Raising Rate Queries
Reconciliation of Financial Statements with Statements or Invoices from Interconnect Partners
Reconciliation Reporting Based on the Billing Platforms
Record and Data Security
Record Sharing Rules Set the Default Access that Users Have to Each Other's Data Records
Recording and Storage of Sim Inventory Records
Recording of Authority Reference and Date of Approval for Tariff Changes
Recording of the Customer's Preference for English or Other Language Output
Recording of the Investigation History of the Dispute
Recording of the Time Period Between the Initiation and the Stoppage of Charge
Recurring Charges that Are Pro-rated
Recurring Charges
Recycle Account Numbers Through Rules Defined by the User
Recycling of Account Numbers Through Rules Defined by the User
Redistribution of Old Data for a Specified Duration on Demand
Refuse Collection
Regeneration of Ciber Files
Regeneration of Tap Files
Regulatory Fees
Reinstatement of Idd Facilities
Reinstatement of Outgoing Calls
Reinstatement of Service Also Known as Ros
Reinstatement of Service from Temporary Hold
Reinstatement of Such Locked Out Users by the Systems Administrator and Only the Systems Administrator
Reject Processing
Release Management & Control
Release Management Procedures
Remote Access to the Customer Care UI
Remote Procedure Call RPC Options
Remote Synchronization via Analog Modem Links
Remote Synchronization via the Internet
Removal of a Meter Without a Replacement
Removal of Equipment Service Orders
Removal of Ranges of Numbers
Remove Service Orders
Reopening of Trouble Tickets
Replication Methodology
Replication of Event Records as PER Requirement
Report which Summarizes the Filtered Records PER a Filtering Rule
Report which Summarizes the Number of Correlated Records PER a Correlation Rule
Report Writing Tools
Reporting and Invoicing by Local Area Service Route Operator Rate Price and Country
Reporting Capabilities Regarding Alarms Deleted Alarms on Hold All Alarms and Alarms PER Agent
Reporting Capabilities with Flexible Time Periods e.g. Hourly Weekly or Monthly
Reporting Capabilities with Flexible Time Periods Eg Hourly Weekly or Monthly
Reporting Capability
Reporting of Multiple Different Faults PER Service
Reporting of the Duration in Minutes or Seconds as Set by the User
Reporting Tool for Extracting Aggregated CDR Data from the Database
Reporting Tool that is Fully Integrated with the System
Reporting
Reports Detailing All Foreign Agent Bank Charges Incurred and All Custody Charges Paid
Reports for Fees by Branch
Reports for Fees by Intermediary
Reports for Fees by Product Line
Reports for Fees by Revenue Center
Reports G/L Postings and Import and Export of Data in Multiple Currencies
Reports G/L Postings and Import and Export of Data that Allow Multi-language Character Set Encoding
Reports of Faults Solved During a Specified Period
Reports of Payments Received During a Given Period
Reports of Traffic Declared by Operators
Reports on Activations Traffic Call Behavior Etc
Reports on Current and Historical Service Order Handling Performance
Reports on Current and Historical Ticket Handling Performance
Reports on Customers with Debt
Reports on Disbursed and Collected Cash
Reports on Inquiries Solved During a Specified Period
Reports on Installation Teams Performance
Reports on Key Performance Indicators
Reports on Open Inquiries
Reports on Open Service Orders
Reports on Repair Teams Performance
Reports on Service Order Details and Actions Undertaken
Reports on Service Order Distribution Over Periods
Reports on Service Order Resolution
Reports on Service Orders Executed During a Specified Period
Reports on the Volume of Open Service Orders
Reports on the Volume of Open Tickets
Reports on the Volume of Service Orders Resolved During a Specified Period
Reports on the Volume of Tickets Solved During a Specified Period
Reports on Ticket Details and Actions Undertaken
Reports on Ticket Distribution Over Periods
Reports on Time to Repair
Reports Showing Upcoming Scheduled Fee Events
Reports Specific for the Inter-Carrier Accounting Module
Reports that Allow Sales Managers to Extract the Average Cost PER Sales Call
Reports that Allow Sales Managers to Extract the Average Revenue PER Sales Call
Reports that Allow Sales Managers to Extract the Average Sales Call Time PER Contact
Reports that Allow Sales Managers to Extract the Number of Lost Customers PER Period
Reports that Allow Sales Managers to Extract the Number of New Customers PER Period
Reports that Allow Sales Managers to Extract the Percentage of Orders PER Hundred Sales Calls
Reports that Allow Supervisors to Report on Disbursed and Collected Cash
Reports that Allow Supervisors to View Agent Performance
Reports that Allow Supervisors to View CSR Performance
Reports
Requests to Be Contacted
Requires the User to Maintain a Data Link to the Central Database
Resending of Erroneous Service Orders
Reservation of Identifying Numbers According to Differing Customer Types Sales Persons or Dealers
Reserve Identifying Numbers Based on Customer Type Sales Person or Dealer Etc
Resilient to Network Failures
Responsibility View Control
Restarting with Easy-to-Understand Operating Instructions of All Batch Jobs
Resultant Service Restrictions Due to Nonpayment
Resumption of Processing Following Any Network Outages Without Data Loss
Resumption of Processing Following Any Network Outages
Retail Billing System Features
Retail Rating and Billing
Retaining of Customer Account Information Even After Disconnection or Service Termination
Revenue Analysis
Revenue and Cost Reports by Operator Product and Service
Revenue Assurance Reports
Revenue Assurance System
Revenue Assurance
Revenues from Billing
Revenues from Point of Sale
Reversals of E-Payments
Reversals of Payments
Reverse Charging on Called Numbers
Reverse Charging on Various Service Provisioning Nodes
Review of Fee Calculations Prior to Actual Collection or Invoicing
Review of Past Due Fee Events
Roaming Calls Incoming
Roaming Leakage Detection
Roaming Relationships that Include Authentication Clearing House Settlement and Similar Functions
Roaming Requirements
Robust and Fully Recoverable Bill Cycle Processing
Robust Data Type Sets
Robust Development and Customization Toolkit
Robust Integrated Workflow that Ensures Trouble Tickets Are Owned and Managed Across Various Departments
Rounding Off of Small Numbers and Deduction of Them from Future Payments
Rounding Rules for Usage Charges
Route Contacts to a Relevant Team Based on the Nature of the Contact
Route Receivables Balance
Routes that Are Available for Assignment
Rule-based Currency Exchange Conversion e.g. When Conversion Occurs
Running of Billing and Customer Care Services for Unlimited Independent Operators or Service Providers
Running of External and Internal Credit Checks of New Prospects Before They Become Customers

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