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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer complaints handling software


Reference Guide to Discrete Manufacturing ERP Software Functions and Features
This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you

customer complaints handling software  other areas such as customer service, purchasing, inventory, and manufacturing control. The software should support the following functionality: AP company policies and procedures; suppliers/voucher master data; payment controls; invoice processing and aging analysis; payment processing; journal voucher processing; AP ledger posting; check processing; AP transactions and controls; and AP reporting. Fixed Assets Fixed assets manage depreciation and other costs associated with tangible assets such as

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core HR

Core human resources (HR) includes the HR system of record that combines HR transactions, processes, and data. Main capabilities also include payroll management, benefits management, workforce management, and training management.  

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Documents related to » customer complaints handling software

Traceability in Food and Beverage Processing


Food safety has been top-of-mind for both consumers and industry executives for a number of years. Clearly traceability plays a large role in overall food safety, and in general food and beverage processors are doing better than many other industries. However, the stakes are high when it comes to food safety and there is still a lot of room for improvement, especially upstream in the food supply chain. Find out more.

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The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

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It’s About Process (or the Ability to be Responsive) -- Part III


Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, Webcom Inc. has leveraged its vast expertise earned while addressing

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KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part One


TEC senior analyst P.J. Jakovljevic attended the KANA Connect conference, and reports on the company's recent acquisition by Verint, with an in-depth look at what the combined companies will be able to offer to customers in terms of customer service and workforce management.

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Everest Software Inc.


Founded in 1994, Everest Software is a privately-held, multinational software company headquartered in Dulles, Virginia (US). Everest Software has nearly 300 employees. The company has developed Everest, a business management solution for small and mid-size businesses in the wholesale, distribution, retail, and e-commerce industries. Over 3,000 small business in 49 countries use Everest, which was the winner of the 2004 SIIA Codie Award for Best Business Software Product. In 2009, Everest was acquired by Versata Enterprises. Versata revitalizes best-of-breed companies for the sake of customer success, often extending and evolving products for the long term. The current reach of Versata’s companies is broad and the family grows each year through the acquisition of additional leading solution providers.

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RTI Software


RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA.

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A Portrait of the Indian Enterprise Software User


Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and purchasing enterprise software? What is the profile of a company in India that is looking for enterprise software?

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Frontier Software Ltd


Frontier Software is a human resource (HR) and payroll software vendor. It provides solutions to tier one, two, and three companies with a variation of active server pages (ASP), inhouse, and outsourced services. Frontier Software, founded in 1993, has offices on three continents and headquarters in Melbourne, Victoria (Australia). The company has installations in twelve countries and a licensed user base of over 1,300 clients.

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Software-As-a-Service Primer for Independent Software Vendors


Learn what s required for a successful migration to SaaS in SaaS Primer for Independent Software Vendors.

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Sonata Software


Sonata Software is a technology services company, with an on-site/offshore service delivery model. Sonata's philosophy is to invest organizational resources into new relationships through its pilot program and to grow the pilot relationship into a full-fledged virtual development center for the client.

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