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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer statement software


Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

customer statement software  ability to deliver great customer service. Here’s a tip: your largest customers are typically the most demanding, but they are also trendsetters. What they expect today, others will expect in the future. Your largest customers usually have a more formal statement of their expectations, making it easier for you to meet those expectations.  What Do Your Customers Expect? In customer service, there are two essential rules: 1. Make promises you can keep. 2. Keep the promises you make. If you go along

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » customer statement software

webMethods Gets Active (Software That Is)


In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth approximately $1.3 Billion. WebMethods is a vendor of B2B e-commerce integration software, and the acquisition of Active allows them to extend their integration strategy for extended supply chain and business-to-business e-commerce.

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The Seven Deadly Sins of Software Marketing


Huge amounts of money are spent on marketing collateral—you need to ensure that you get your money's worth. This article discusses seven common mistakes made when developing software marketing collateral. Read on to see if you need to repent.

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Lawson Software Marches Over $300M Milestone


On August 3, Lawson Software, a provider of Internet-enabled business applications, announced it had won the largest contract in its history to extend its healthcare market leadership. Earlier, on July 20, Lawson Software announced financial results and its year-over-year growth statistics for the year ended May 31, 2000.

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Software Leasing Trend Slams Baan Earnings


On October 21, the Baan Company announced a larger-than-expected loss of $25M. Baan's stock price tumbled more than 10% after the loss more than tripled Wall Street's prediction of losses between $8.2M and $1.4M. Revenue for the quarter was $143M, compared to $195M in the same period last year. Sales of new software fell 59% to $36M for the recent quarter, from last year's $86.6M. Baan cited the market's move toward leasing rather than buying software as one reason for its sagging revenue.

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Small Business Software (SBS) Software Evaluation Report


The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't need the biggest systems on the market, this model is a good starting place. Extending beyond accounting functions, it includes general ledger, accounts payable (A/P) and accounts receivable (A/R), payroll, job and project costing, multinational accounting, light manufacturing, inventory, technology, and more.

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Enterprise Software Selection Guide


Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the best possible light, leaving you to separate real functionality from marketing hype. In this guide, you’ll discover a three-phase methodology for objectively researching, evaluating, and selecting the best software solutions for your company.

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Software Test Tools Software Evaluation Report


Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools Software Evaluation Report provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.

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On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

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BNA Software


Established in 1983, BNA Software specializes in publishing tax software applications for professionals. Many of the company's programs are category standards. BNA Software is a division of Tax Management Inc., a provider of authoritative tax analysis, reference, and notification. Tax Management Inc., in turn, is part of The Bureau of National Affairs, Inc. (BNA), a publisher of print, CD-ROM, and Web-based news and information. BNA Software helps clients select fixed-asset solutions, and offers technical support as well as a fixed-asset data conversion service. The company is located in Arlington, Virginia (US).

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Excel Software


Excel Software delivers professional software tools to thousands of users worldwide. Learn about system modeling, requirements management, software design, programming, protection & licensing, online activation, order processing and shopping carts.

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