Maintenance Contracts

SSA GT Beefs Up BPCS V8 Through Partnerships' Spree Part 2: Market ...

by P.J. Jakovljevic ... To be fair, SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their maintenance contracts. ... http:/.../Research/ResearchHighlights/Erp/2002/01/research_notes/EN_ER_PJ_01_04_02_1.asp - 19k - 2002-01-04 Summary: SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their maintenance contracts. Vendors vying to be replacement solutions for the BPCS ERP system could be in for a bigger hurdle than expected.

Technology Hardware Maintenance-Acquiring and Managing Cost ...

by P. Hennigan ... At a minimum, this data element should document whether the maintenance contracts reflect the use of the organization's standard contract or the use of a ... http:/.../Research/ResearchHighlights/ExecutiveView/2000/10/research_notes/GA_EV_PEH_10_23_00_1.asp - 20k - 2000-10-24 Summary: Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

Support and Maintenance: No Longer the Software Industry's 'Best ...

by P.J. Jakovljevic ... For example, Best Buy, the consumer goods retailer, offers two types of maintenance contracts: a service repair contract and a service replacement contract. ... http:/.../Research/ResearchHighlights/ERP/2007/03/research_notes/EV_ER_PJ_03_30_07_1.asp - 22k - 2007-03-30 Summary: Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

Alternative Software Support and Maintenance Options

by P.J. Jakovljevic ... Reportedly, nearly ninety Oracle JD Edwards enterprise resource planning (ERP) licensees worldwide have now switched maintenance contracts to TomorrowNow's ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_11_07_1.asp - 25k - 2007-04-11 Summary: Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

Maintenance Software--How to Negotiate Successful Contracts with ...

by David Berger ... Maintenance Software—How to Negotiate Successful Contracts with CMMS Vendors Featured Author - David Berger - February 25, 2004. 1. Introduction. ... http:/.../Research/ResearchHighlights/EAM/2004/02/research_notes/EN_CM_XDB_02_25_04_1.asp - 15k - 2004-02-25 Summary: When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be

Will User Enterprises Ever Get onto an Easy (Support and ...

by P.J. Jakovljevic ... In the next part of this series, support and maintenance contracts will be looked at more closely, as well as vendor justifications for the cost of these ... http:/.../Research/ResearchHighlights/ERP/2007/03/research_notes/EV_ER_PJ_03_27_07_1.asp - 11k - 2007-03-27 Summary: Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions.

What Are the Support and Maintenance Options?

by P.J. Jakovljevic ... Renegotiate—users that are not satisfied with the value proposition of their service and maintenance contracts may want to try to change the agreements. ... http:/.../Research/ResearchHighlights/ERP/2007/04/research_notes/EV_ER_PJ_04_04_07_1.asp - 14k - 2007-04-04 Summary: Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

Maintenance, Repair, and Overhaul (MRO) RFP Templates

... Criteria include maintenance management, customer contracts, and work orders. ... Criteria include maintenance management, customer contracts, and work orders. ... http://rfp.technologyevaluation.com/store.asp?catid=22 - 25k - 2007-12-04

Maintenance, Repair, and Overhaul (MRO)(English Version) RFP ...

... Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology. Select ... http://rfp.technologyevaluation.com/store.asp?catid=22&productid=1534 - 26k - 2007-12-04

Maintenance, Repair, and Overhaul (MRO)(Spanish Version) RFP ...

... Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology. Select ... http://rfp.technologyevaluation.com/store.asp?catid=22&productid=2297 - 26k - 2007-12-04