The Loyalty Of The Customer With The Company

MAPICS Clings To Its Customers' Loyalty

by P.J. Jakovljevic ... Clings To Its Customers' Loyalty PJ Jakovljevic - May 24, 2001: ... and a great effort to cross-sell to existing customer base, the company's resilience during ... http:/.../Research/ResearchHighlights/BusinessApplications/2001/05/news_analysis/NA_BA_PJ_05_24_01_1.asp - 14k - 2001-05-24 Summary: While the existing loyal client base remains MAPICS’ greatest trump for retaining its solid financial position, the company will have to figure out how to be more effective in selling beyond the existing base for the long-term success in the market.

Customer Feedback Management » The TEC Blog

... it for you, or by a department or team within your company. ... 2. Increases customer loyalty by understanding customers’ experiences and addressing their needs ... blog.technologyevaluation.com/blog/2009/09/03/customer-feedback-management/ - 46k - 2009-09-03

Sit Customer Sit 'How Did Customers Get So Trained?'

by René Jones ... That means your customers' perceptions of your company are formed from the packages ... The question that is often asked, "Is customer loyalty a thing of the past ... http:/.../Research/ResearchHighlights/Scm/2003/10/research_notes/MI_SC_XRJ_10_18_03_1.asp - 12k - 2003-10-18 Summary: Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think they perceive?

E-Business Customer Service Success at HB Fuller Company

by Olin Thompson ... the last 27 of her 31 years at the company, was sure ... HB Fuller wanted to improve its level of customer service in an effort to engender loyalty and minimize ... http:/.../Research/ResearchHighlights/Erp/2001/09/research_notes/CS_ER_XOT_09_15_01_1.asp - 15k - 2001-09-15 Summary: Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

Insight RT - Workflow

... a Real-Time Customer Analytics company whose products ... customer insight, customer insight customer loyalty, customer loyalty, customer loyalty customer retention ... http://directory.technologyevaluation.com/profile.aspx?vid=9532 - 5k

Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM ...

... and include the fact that the company is not ... scores are extremely high, the customer is vulnerable to ... linking CRM success to increased loyalty or satisfaction ... blog.technologyevaluation.com/blog/2007/12/18/the-5-worst-buzzwords-in-the-crm-industry-today/ - 44k - 2007-12-18

Predictive Product Keeps Debtors’ Prison Empty

by D. Geller ... that predict customer behavior. The company's flagship product is Churn/CPS, an application for determining which customers are likely to switch loyalty from ... http:/.../Research/ResearchHighlights/eCommerce/2000/07/news_analysis/NA_EC_DPG_07_26_00_1.asp - 10k - 2000-07-26 Summary: SLP InfoWare adds a module that identifies credit risks.

Virtual Hold Technology

... Our company was founded in 1995 on the simple premise ... of high inbound call volume, thereby increasing customer satisfaction, loyalty and contact ... http://directory.technologyevaluation.com/profile.aspx?vid=9116 - 5k

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & ...

by P.J. Jakovljevic ... and improved product lifecycle management (PLM) will possibly reduce operating costs, enhance customer loyalty and lifetime value ... Part One profiled the company. ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_05_05_1.asp - 24k - 2005-08-05 Summary: Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

Customer Relationship Management (CRM): Infor CRM Epiphany by ...

... CRM solution provides the tools your company needs to ... loop dialogue that nurtures their loyalty to your ... process and create real-time customer profiles which ... http:/.../software/500-21169/Customer-Relationship-Management-CRM/Infor-Infor-CRM-Epiphany.html - 5k - 2009-11-18