Voice Services

TEC Products

ERP for Services (Non-manufacturing) Evaluation Center http://erp.technologyevaluation.com/services/ ERP Services (Non Manufacturing) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=1&productId=2100 ERP for Services (Non-manufacturing) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?modelid=439&catid=ERP

A VoIP Primer—Everything You Need to Know about VoIP

by Leslie Satenstein ... VoIP is a very simple concept. Instead of using a traditional telephone company's internal network for voice services, VoIP connections use the Internet. ... http:/.../ResearchHighlights/TechnologySelections/2009/01/research_notes/TU_TS_LS_01_28_09_1.asp - 60k - 2009-01-28 Summary: Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

Nortel and Clarify: Was There Ever Synergy Enough to Support this ...

by Randy Garland ... Nortel's core business was in server switches, voice services, IP, Optical networking, Wireless technologies, and ATM devices. There ... http:/.../Research/ResearchHighlights/eCommerce/2001/07/research_notes/EN_EC_RGG_07_26_01_1.asp - 19k - 2001-07-26 Summary: Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Cl

Customer Relationship Management and the Next Generation Network

by Brent Leary ... SIP is a key element in allowing IP-based services like voice and video over IP to be accessed via cell phones, paving the way for the convergence of fixed and ... http:/.../Research/ResearchHighlights/CRM/2006/10/research_notes/MN_CR_XBL_10_24_06_1.asp - 17k - 2006-10-24 Summary: Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our ability to add value to the people we do business with.

Analysis of iBasis and Cisco Systems Joining Forces

by P. Hayes ... Call Services: Outbound call management features for calling services, personal access reach, and outbound dialing from voice messaging platform or from within ... http:/.../Research/ResearchHighlights/GroupwareMessaging/2000/02/news_analysis/NA_GW_MPH_02_14_00_1.asp - 7k - 2000-02-14 Summary: Cisco Systems (NASDAQ: CSCO - news) and iBasis (NASDAQ: IBAS - news) today announced that they are joining forces to deliver carrier-class, IP-based, Unified Communications services.

Ekhay''Africa ICT Solutions

... ICT Solutions is a BEE ICT company that offers specialized Siebel Consultancy services, disaster recovery planning services, data and voice cabling services. ... http://directory.technologyevaluation.com/profile.aspx?vid=15042 - 2k

The Best-kept Secret in the Product Lifecycle Management Mid ...

by P.J. Jakovljevic ... develop products, including wireless network platforms, soft-switch gateways, enterprise border controllers, advanced voice services platforms, aerospace ... http:/.../Research/ResearchHighlights/PLM/2009/02/research_notes/NA_PL_PJ_02_20_09_1.asp - 54k - 2009-02-20 Summary: The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track

The Next Big Thing or Integration-The Interaction Server Part 2 ...

by Greg Rollins ... to manage interactions between multiple connected and disconnected devices and channels (eg HTML browsers, mobile phones, PDA's, Voice, Web Services) and the ... http:/.../Research/ResearchHighlights/ExecutiveView/2002/05/research_notes/TU_EV_XGR_05_22_02_1.asp - 13k - 2002-05-22 Summary: Web Services is a no-brainer as a standard mechanism for providing access to enterprise applications and data; this will allow businesses to create words out of alphabet soup (ERP, SFA, CRM, EAI, EJB, COM, BFD). Nothing about Web Services, however, addresses the front-end complexity of dealing with multi

Oracle Further Orchestrates Its SOA Forays Part Three: Strategy ...

by P.J. Jakovljevic ... from WebGain in 2002, added an object-relational mapping layer to the Oracle Application Server, whereas Indicast became the voice services component of the ... http:/.../Research/ResearchHighlights/Erp/2005/03/research_notes/EN_ER_PJ_03_16_05_1.asp - 19k - 2005-03-16 Summary: Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the system of record elements in application suites by applying infrastructure technologies to correlate real-time events for improved decision-making.

Outsourcing Service/Outsource Services Evaluation

... Take over existing customer facilities Team services (basic, document management, real time) Teleconferencing equipment Telephone and Voice Mail Telephony ... http://outsourcing.technologyevaluation.com/it-infrastructure/ - 29k - 2009-04-15

Oracle's Product Future: What Can the Past Tell?

by Olin Thompson and P.J. Jakovljevic ... was acquired from WebGain in 2002, adding an object-relational mapping layer to the Oracle Application Server, and Indicast became the voice services component ... http:/.../Research/ResearchHighlights/Erp/2005/05/research_notes/TN_ER_XOT_05_31_05_1.asp - 25k - 2005-05-31 Summary: Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft?